Frequently Asked Questions

• How can SureDeploy help with mobile device security in healthcare?

  With a mobile device management (MDM) solution like SureDeploy, you can bring all your device management together in a central location. Plus, you can achieve enhanced security, automated app distribution, and the ability to enforce policies for regulatory compliance. If you would like to know more about how SureDeploy can work for your healthcare organisation, contact us about a demo.

• What makes SureDeploy different to other MDM solutions?

  SureDeploy is a smart solution that enhances the power of Microsoft Intune. It includes a vast 800+ library of pre-configured policies which significantly streamlines and simplifies your Intune setup processes—making SureDeploy much faster and easier to use than other MDM solutions. By leveraging our managed services, you can also save money, and ensure more robust security policies are configured, deployed and monitored without having to do all the work.

• What security measures are in place to protect patient data and ensure HIPAA compliance when using SureDeploy?

  Security is a top concern in the healthcare industry, given the sensitivity of patient data and the distributed nature of many healthcare workforces. IT managers typically ask us about how SureDeploy and Microsoft Intune work together to ensure data encryption, access controls, device authentication and compliance—as well as how they meet regulations like the Essential 8, NIST, or the Health Insurance Portability and Accountability Act (HIPAA). If you want to learn more about these features specifically, we would be very happy to provide a demo and run through specific policy sets and relevant compliance features.

• Should we manage SureDeploy and Intune in-house, or partner with an external managed services provider?

  Healthcare IT managers are often tasked with weighing up the pros and cons of outsourcing their IT to a specialist partner. After seeing a demo of SureDeploy and digging deeper into their requirements, most organisations we work with see SureDeploy as a ‘no brainer’.  The alternative is a slow and steep learning curve, and time-consuming processes.  When we provide a demo of our solution, we will openly discuss the advantages and drawbacks of the approaches being considered. We also speak about factors such as cost, compliance, expertise, the level of control you wish to retain, and your timeline.  

• How will adopting SureDeploy impact our existing IT infrastructure and workflows?

  Integrating a robust solution like SureDeploy into your current systems and workflows can deliver vast benefits - particularly from a time-saving perspective. The solution can streamline the way you handle deployments, onboard users, provide training and, most importantly, secure your endpoint devices.