Read how SureDeploy gave Veridapt a fully managed device fleet, with clear visibility of compliance against ISO 27001.
“SureDeploy was critical during our acquisition by Macquarie Bank – ensuring we had sound processes to adhere with their compliance criteria. It has also had a very positive impact on our productivity and overall IT administration.”
Veridapt is an Australian technology business that monitors and controls billions of dollars’ worth of energy, agricultural and metal commodities worldwide.
Its digital commodity monitoring and management platform offers real-time inventory reconciliation and AI workflow applications. It helps customers reach their ESG goals by accurately tracking CO2 emissions.
Veridapt provides real-time IoT solutions for tracking commodities in mining, energy and agriculture.
Its platform combines hardware and software to deliver secure insights for supply chains and ESG reporting.
Veridapt supports billions of dollars in commodity transactions every year, across many industries.
Veridapt helps customers optimise fuel use and reduce emissions through one digital platform.
Veridapt builds highly innovative solutions for critical industries, but the management of its own workplace hardware was somewhat chaotic. Over time, the business had allowed a BYOD approach, supported, largely ineffectively, by an incumbent managed services provider. Employees lacked confidence in this slow and unreliable IT support, and new devices could take weeks to be bought, provisioned and deployed.
“On the whole, we weren’t too satisfied with our existing partner. There were no standards or rigorous security, and support requests were hard to work with. People were working on all kinds of devices and using their own apps and programs without any overarching consistency,” says Adam Stuckey, Veridapt’s DevSecOps Manager.
When Macquarie Bank bought part of the business, Veridapt had to show that it met the ISO 27001 standard for information security management. But the business lacked visibility of, and confidence in, its compliance status. This prompted the search for a new managed services partner.
After evaluating several options, Veridapt chose SureDeploy to roll out and manage its new devices.
The SureDeploy team worked with Veridapt from the outset to understand its diverse technology and reporting needs.
Many of Veridapt’s employees had specific hardware and application requirements. The business also had several shared machines, including testing PCs, that needed to stay operational and updated around the clock.
“We have a team of around 50 people currently, at least a third of which are technical developers,” says Adam. “Requirements differ considerably, and we wanted to ensure that people within our team were given certain permissions based on their role and responsibility.”
SureDeploy automated the deployment of Veridapt’s ISO-compliant Intune tenant, including all configuration, compliance and security policies, so the setup cost was zero. Veridapt staggered the enrolment of devices over six months to keep disruption to day-to-day work to a minimum.
Device maintenance is now managed through SureDeploy. If a problem occurs, a new machine can be dispatched quickly, keeping downtime low. Veridapt now has a bulletproof, Intune-managed SOE for all its corporate and BYOD devices.
“The whole transition was extremely well orchestrated. Some people required more support than others, and the SureDeploy team has been very accommodating and flexible, doing everything they can to ensure everything is smooth and seamless.”Adam Stuckey, DevSecOps Manager, Veridapt
Veridapt now has far better visibility of the compliance of each device, and has cut its reporting time in half.
“All of our machines are enrolled in SureDeploy, and we get compliance alerts straight away if a machine hasn’t been updated and falls out of compliance. We get a monthly list of the status of each machine, which has helped streamline our reporting by at least 50%,” says Adam.
“A great benefit of the solution has also been the level of customisation it allows. We have been able to implement a range of different policies and permissions levels for individual employees which has helped with security and overall compliance and control,” he adds.
Feedback from staff has been positive. The SureDeploy team runs fortnightly reviews on-site to make sure people are happy, and to pick up any concerns early.
Onboarding is also fast. New staff members can hit the ground running with a fully provisioned and secured device.
“A great benefit of choosing SureDeploy is that it allows us to be ISO compliant. There was no additional work required in that area. With SureDeploy, we could get what we needed very quickly, and our people feel fully supported and confident.”Adam Stuckey, DevSecOps Manager, Veridapt
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